Cloudways experienced a minor incident on April 20, 2026 affecting Linode, lasting 13h 42m. The incident has been resolved; the full update timeline is below.
Affected components
Linode
Update timeline
- investigating Apr 20, 2026, 12:33 PM UTC
Our upstream provider Linode is currently investigating an emerging service issue affecting connectivity in their Frankfurt (DE-FRA-2) region. We will share further updates as soon as more information becomes available from the provider.
- monitoring Apr 20, 2026, 02:51 PM UTC
A fix has been implemented by the cloud provider team and they are monitoring the results.
- resolved Apr 21, 2026, 02:15 AM UTC
This incident has been resolved.