CloudTalk incident

Issues with inbound calls outside EU region

Resolved after 22 hours 25 minutes, affecting Australia (Inbound calls), on March 31, 2026.

monitoring Apr 01, 2026, 08:52 AM UTC

We have successfully resolved the infrastructure issue that was impacting inbound call connectivity for regions outside of Europe. Service is now operating normally across all affected areas. Our team will continue to monitor the situation closely to ensure continued stability.

Started
Mar 31, 2026, 10:00 AM UTC
Resolved
Apr 01, 2026, 08:25 AM UTC
Duration
22h 25m
Detected by Pingoru
Mar 31, 2026, 10:00 AM UTC

Affected components

Australia (Inbound calls)

Update timeline

  1. identified Apr 01, 2026, 08:26 AM UTC

    We have identified an infrastructure issue currently impacting inbound call connectivity for regions outside of Europe. As a result, some users may face issues with incoming calls. We apologize for the interruption and will provide a further update as soon as the issue is resolved.

  2. monitoring Apr 01, 2026, 08:52 AM UTC

    We have successfully resolved the infrastructure issue that was impacting inbound call connectivity for regions outside of Europe. Service is now operating normally across all affected areas. Our team will continue to monitor the situation closely to ensure continued stability.

  3. resolved Apr 01, 2026, 11:39 AM UTC

    Service is operating normally across all areas.

Your product runs on more than CloudTalk

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →