CloudTalk incident

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Major Ongoing View vendor source →

CloudTalk is currently experiencing a major incident affecting VoiceAgents, which began 3h ago. The vendor's full update timeline is below.

Started
Oct 13, 2026, 11:07 AM UTC
Resolved
Ongoing
Duration
● 3h 8m
Detected by Pingoru
Oct 13, 2026, 11:07 AM UTC

Affected components

VoiceAgents

Update timeline

  1. monitoring Oct 13, 2026, 11:07 AM UTC

    Status: Monitoring We’re experiencing issues with the service of one our AI suppliers, ElevenLabs. A subset of users are impacted and our team is actively monitoring the situation. We will provide more details as soon as more information becomes available. VoiceAgents using Deepgram as a provider are unaffected. Affected components VoiceAgents (Partial outage)

  2. monitoring Oct 13, 2026, 12:11 PM UTC

    Status: Monitoring We’re still experiencing issues with the service of one our AI suppliers, ElevenLabs. We will provide more details as soon as more information becomes available. Affected components VoiceAgents (Partial outage)

  3. monitoring Oct 13, 2026, 01:23 PM UTC

    Status: Monitoring We’re still experiencing issues with the service of one our AI suppliers, ElevenLabs. We will provide more details as soon as more information becomes available. Affected components VoiceAgents (Partial outage)