CloudTalk experienced a minor incident on August 17, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Aug 17, 2026, 03:20 PM UTC
Status: Identified We're currently seeing delays with call transcription due to an ongoing third-party outage affecting one of our model providers. Our team is applying a mitigation and we'll post an update as soon as the backlog is clearing.
- resolved Aug 17, 2026, 04:41 PM UTC
Status: Resolved The team delivered a fix for the call transcriptions and they are slowly recovering. The third party outage is still happening but should affect the transcriptions at this time.