CloudTalk experienced a minor incident on April 9, 2026 affecting Call recording, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 09, 2026, 01:20 PM UTC
Status: Investigating We are currently experiencing an issue affecting call processing. This may result in delayed availability of call recordings and delayed dial tone on outbound calls. Our team is investigating and working to restore normal service as quickly as possible. Affected components Call recording (Degraded performance)
- monitoring Apr 09, 2026, 04:27 PM UTC
Status: Monitoring The root cause of the incident has been identified, and steps have been taken to resolve the issue. Affected components Call recording (Operational)
- resolved Apr 09, 2026, 05:29 PM UTC
Status: Resolved The incident has been resolved. Full functionality has been restored. Affected components Call recording (Operational)