CloudTalk incident

Call Processing Delays

Resolved after 4 minutes, affecting Global (Call recording), on April 9, 2026.

monitoring Apr 09, 2026, 04:27 PM UTC

The root cause of the incident has been identified, and steps have been taken to resolve the issue.

Started
Apr 09, 2026, 04:22 PM UTC
Resolved
Apr 09, 2026, 04:27 PM UTC
Duration
4m
Detected by Pingoru
Apr 09, 2026, 04:22 PM UTC

Affected components

Global (Call recording)

Update timeline

  1. investigating Apr 09, 2026, 01:20 PM UTC

    We are currently experiencing an issue affecting call processing. This may result in delayed availability of call recordings and delayed dial tone on outbound calls. Our team is investigating and working to restore normal service as quickly as possible.

  2. monitoring Apr 09, 2026, 04:27 PM UTC

    The root cause of the incident has been identified, and steps have been taken to resolve the issue.

  3. resolved Apr 09, 2026, 05:29 PM UTC

    The incident has been resolved. Full functionality has been restored.

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