Partial System Outage

Update timeline

1. investigating Apr 14, 2026, 02:44 PM UTC

   We are currently experiencing an infrastructure issue affecting calling, the dashboard, analytics, and other parts of our system. Our team is actively investigating and working to resolve this as quickly as possible. We apologize for the inconvenience and will share a further update once the issue is resolved.

2. investigating Apr 14, 2026, 02:59 PM UTC

   We are currently experiencing an infrastructure issue affecting calling, the dashboard, analytics, and other parts of our system. Our team is actively investigating and working to resolve this as quickly as possible. We apologize for the inconvenience and will share a further update once the issue is resolved.

3. investigating Apr 14, 2026, 03:29 PM UTC

   We are currently experiencing an infrastructure issue affecting calling, the dashboard, the analytics, and other parts of our system. Our team identified the issue and is working to resolve it as quickly as possible. We apologize for the inconvenience and will share a further update once the issue is resolved.

4. monitoring Apr 14, 2026, 03:46 PM UTC

   We have implemented a fix for the infrastructure issue that was affecting calling, dashboard, analytics, and other parts of our system. Service is now recovering across all affected areas. Our team is actively monitoring the situation to ensure full stability is restored. We will share a further update shortly.

5. resolved Apr 14, 2026, 04:23 PM UTC

   The infrastructure issue affecting calling, dashboard, analytics, and other parts of our system has been fully resolved. All services are now operating normally. We sincerely apologize for the disruption and thank you for your patience. Our team will continue to monitor the platform to ensure stability.