CloudTalk incident

Partial System Outage

Resolved after 2 hours 16 minutes, affecting Global (Mobile Application) and Global (Analytics) and 1 more, on June 18, 2026.

resolved Jun 18, 2026, 04:16 PM UTC

The infrastructure issue affecting calling, dashboard, analytics, and other parts of our system has been fully resolved. All services are now operating normally. We sincerely apologize for the disruption and thank you for your patience. Our team will continue to monitor the platform to ensure stability.

Started: Jun 18, 2026, 02:00 PM UTC
Resolved: Jun 18, 2026, 04:16 PM UTC
Duration: 2h 16m
Detected by Pingoru: Jun 18, 2026, 02:00 PM UTC

Affected components

Global (Mobile Application)Global (Analytics)Global (Call recording)Global (CloudTalk Dialer)Global (Integrations)Global (Desktop Application)Global (CloudTalk Dashboard)Global (Messaging)Global (VoiceAgents)Europe (Outbound calls)

Update timeline

investigating Jun 18, 2026, 02:16 PM UTC

We're currently experiencing an infrastructure issue affecting calling, dashboard, analytics, and other parts of our system. Our team is actively investigating and working to resolve it as quickly as possible. We apologize for the inconvenience and will share further updates every 30 minutes.
investigating Jun 18, 2026, 02:49 PM UTC

We're still experiencing an infrastructure issue affecting calling, dashboard, analytics, and other parts of our system. Our team has identified the issue and is actively working on resolving it. We expect to restore the system stability within the next 90 minutes.
investigating Jun 18, 2026, 03:16 PM UTC

We're still experiencing an infrastructure issue affecting calling, dashboard, analytics, and other parts of our system. Our team has identified the issue and is actively working on resolving it. We expect to restore the system stability within the next 60 minutes.
investigating Jun 18, 2026, 03:48 PM UTC

We're still experiencing an infrastructure issue affecting calling, dashboard, analytics, and other parts of our system. Our team has identified the issue and is actively working on resolving it. We expect to restore the system stability within the next 30 minutes.
resolved Jun 18, 2026, 04:16 PM UTC

The infrastructure issue affecting calling, dashboard, analytics, and other parts of our system has been fully resolved. All services are now operating normally. We sincerely apologize for the disruption and thank you for your patience. Our team will continue to monitor the platform to ensure stability.

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