Cloudsmith incident

Download Request Latency for Python Packages

Resolved after 55 minutes, affecting Core (Package Downloads), on July 30, 2026.

identified Jul 30, 2026, 08:34 PM UTC

Our engineering team has identified the cause and is working to resolve the issue.

Started
Jul 30, 2026, 08:01 PM UTC
Resolved
Jul 30, 2026, 08:56 PM UTC
Duration
55m
Detected by Pingoru
Jul 30, 2026, 08:01 PM UTC

Affected components

Core (Package Downloads)

Update timeline

  1. investigating Jul 30, 2026, 08:01 PM UTC

    We are currently investigating elevated latency for Python package downloads. Users may experience slow request times or timeouts when downloading packages. Our engineering team is actively investigating, and we'll update the status accordingly.

  2. identified Jul 30, 2026, 08:34 PM UTC

    Our engineering team has identified the cause and is working to resolve the issue.

  3. resolved Jul 30, 2026, 08:56 PM UTC

    We have confirmed that our work has returned services to normal operations.

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