Cloudsmith experienced a minor incident on October 5, 2026 affecting Package Uploads, lasting 2h 10m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 05, 2026, 06:19 AM UTC
Status: Investigating We're looking into an intermittent issue with pushing NuGet packages. Engineering is currently investigating Affected components Package Uploads (Degraded performance)
- identified Oct 05, 2026, 06:26 AM UTC
Status: Identified We have identified the cause of intermittent failures when pushing NuGet packages for customers in Europe (eu-west-1), affecting some package uploads since approximately 12:00 UTC on 3 October. Pulling and downloading packages is unaffected, as are all other package formats. We are rolling back the change responsible. Retrying a failed push may succeed in the meantime. Affected components Package Uploads (Degraded performance)
- identified Oct 05, 2026, 06:44 AM UTC
Status: Identified We are continuing to apply the change needed to restore normal NuGet package update for customers in Europe (eu-west-1). Pulling and downloading packages remains unaffected. Affected components Package Uploads (Degraded performance)
- identified Oct 05, 2026, 07:13 AM UTC
Status: Identified Work to restore normal NuGet package pushes for customers in Europe (eu-west-1) is still in progress. We will confirm here as soon as the service operations return to normal. Affected components Package Uploads (Degraded performance)
- monitoring Oct 05, 2026, 07:34 AM UTC
Status: Monitoring Between approximately 12:00 UTC on 3 October and 07:30 UTC, customers in Europe (eu-west-1) experienced intermittent failures when pushing NuGet packages. We have applied a change to the affected service and confirmed that package pushes have returned to normal. Pulling and downloading packages was unaffected throughout, as were all other package formats. Affected components Package Uploads (Degraded performance)
- monitoring Oct 05, 2026, 07:55 AM UTC
Status: Monitoring Most customers in Europe (eu-west-1) can now push NuGet packages normally, and we are monitoring to confirm. A small number of customers may still see intermittent push failures, and work to restore those is ongoing. Affected components Package Uploads (Degraded performance)
- monitoring Oct 05, 2026, 08:14 AM UTC
Status: Monitoring We are monitoring NuGet package pushes in Europe (eu-west-1) following the changes applied earlier. Pushes are completing normally for most customers, and we are continuing to verify the remaining cases. Affected components Package Uploads (Degraded performance)
- resolved Oct 05, 2026, 08:30 AM UTC
Status: Resolved This incident is now resolved. Between approximately 12:00 UTC on 3 October and 07:30 UTC on 5 October, customers in Europe (eu-west-1) experienced intermittent failures when pushing NuGet packages. We have applied changes to the affected services and confirmed that package pushes have returned to normal. Pulling and downloading packages was unaffected throughout, as were all other package formats. Affected components Package Uploads (Operational)