Is Cloudsmith down?

Status: Investigating We're looking into an intermittent issue with pushing NuGet packages. Engineering is currently investigating Affected components Package Uploads (Degraded performance)

Status: Identified We have identified the cause of intermittent failures when pushing NuGet packages for customers in Europe (eu-west-1), affecting some package uploads since approximately 12:00 UTC on 3 October. Pulling and downloading packages is unaffected, as are all other package formats. We are rolling back the change responsible. Retrying a failed push may succeed in the meantime. Affected components Package Uploads (Degraded performance)

Status: Identified We are continuing to apply the change needed to restore normal NuGet package update for customers in Europe (eu-west-1). Pulling and downloading packages remains unaffected. Affected components Package Uploads (Degraded performance)

Status: Identified Work to restore normal NuGet package pushes for customers in Europe (eu-west-1) is still in progress. We will confirm here as soon as the service operations return to normal. Affected components Package Uploads (Degraded performance)

Status: Monitoring Between approximately 12:00 UTC on 3 October and 07:30 UTC, customers in Europe (eu-west-1) experienced intermittent failures when pushing NuGet packages. We have applied a change to the affected service and confirmed that package pushes have returned to normal. Pulling and downloading packages was unaffected throughout, as were all other package formats. Affected components Package Uploads (Degraded performance)

Status: Monitoring Most customers in Europe (eu-west-1) can now push NuGet packages normally, and we are monitoring to confirm. A small number of customers may still see intermittent push failures, and work to restore those is ongoing. Affected components Package Uploads (Degraded performance)

Status: Monitoring We are monitoring NuGet package pushes in Europe (eu-west-1) following the changes applied earlier. Pushes are completing normally for most customers, and we are continuing to verify the remaining cases. Affected components Package Uploads (Degraded performance)

Status: Resolved This incident is now resolved. Between approximately 12:00 UTC on 3 October and 07:30 UTC on 5 October, customers in Europe (eu-west-1) experienced intermittent failures when pushing NuGet packages. We have applied changes to the affected services and confirmed that package pushes have returned to normal. Pulling and downloading packages was unaffected throughout, as were all other package formats. Affected components Package Uploads (Operational)

Status: Investigating We're experiencing intermittent 504s on our API in the US region, Our engineering team is currently investigating Affected components REST API (api.cloudsmith.io) (Degraded performance)

Status: Identified We're experiencing intermittent 504s on our API in the US region, Our engineering team is releasing a fix, and we'll provide further updates shortly. Affected components REST API (api.cloudsmith.io) (Degraded performance)

Status: Monitoring We have identified the issue causing 504's intermittently on our API. Our Engineering team has released a fix, and we are continuing to monitor performance. We'll provide updates accordingly. Affected components REST API (api.cloudsmith.io) (Operational)

Status: Monitoring We have identified the issue causing intermittent 504s on our API. Our Engineering team has released a fix, and we are continuing to monitor performance. We'll provide updates accordingly. Affected components REST API (api.cloudsmith.io) (Operational)

Status: Resolved This incident is now resolved. We have confirmed that the API has returned to normal operations. Affected components REST API (api.cloudsmith.io) (Operational)

Status: Investigating We have identified an issue impacting customers' ability to push and pull Docker images. Our engineering team is working on resolving the issue. Affected components REST API (api.cloudsmith.io) (Partial outage)

Status: Monitoring We have identified an issue impacting customers' ability to push and pull Docker images. Our Engineering team has released a fix, and we are continuing to monitor performance Affected components REST API (api.cloudsmith.io) (Operational)

Status: Resolved We have resolved the issue with pulling Docker images Affected components REST API (api.cloudsmith.io) (Operational)

Status: Investigating The engineering team is investigating increased latency for requests to our OIDC service; no impact is currently observed.

Status: Investigating The engineering team is investigating increased latency for requests to our OIDC service; we've determined a potential cause and are working on a fix Affected components OpenID Connect (Degraded performance)

Status: Monitoring We have identified the issue, and a fix has been deployed. We are monitoring the issue. Affected components OpenID Connect (Degraded performance)

Status: Resolved We have now release a fix to resolve this issue. Our OIDC service is operating normally Affected components OpenID Connect (Operational)

Status: Monitoring We experienced a delay in package synchronisation. Mitigation steps have been taken and we are monitoring. Affected components Package Sync (Degraded performance)

Status: Resolved The root cause was identified, and the issue is now resolved. Affected components Package Sync (Operational)