CloudSigma incident

[ZRH] Degraded API Performance

Minor Resolved View vendor source →

CloudSigma experienced a minor incident on September 11, 2026 affecting Zürich Cloud, lasting 1h 33m. The incident has been resolved; the full update timeline is below.

Started
Sep 11, 2026, 01:50 PM UTC
Resolved
Sep 11, 2026, 03:24 PM UTC
Duration
1h 33m
Detected by Pingoru
Sep 11, 2026, 01:50 PM UTC

Affected components

Zürich Cloud

Update timeline

  1. investigating Sep 11, 2026, 01:50 PM UTC

    CloudSigma would like to inform you that we are currently experiencing a minor API issue causing virtual machines to appear as unavailable in the WebApp. IMPACT: There is no impact on already existing/running virtual machines or network connectivity. However, affected virtual machines may temporarily be unavailable for management actions, including stopping or editing the machines. Our Operations team is actively working to resolve the issue and restore normal functionality as soon as possible. We will provide further updates as more information becomes available.

  2. resolved Sep 11, 2026, 03:24 PM UTC

    CloudSigma would like to inform you that our administrators have resolved the issue. Thank you for your patience and understanding.