CloudSigma incident

[MNL] Packet loss

CloudSigma is currently experiencing a minor incident affecting Manila Cloud, which began 19h ago. The vendor's full update timeline is below.

Started
Oct 02, 2026, 08:01 AM UTC
Resolved
Ongoing
Duration
● 18h 40m
Detected by Pingoru
Oct 02, 2026, 08:01 AM UTC

Affected components

Manila Cloud

Update timeline

  1. identified Oct 02, 2026, 08:01 AM UTC

    Cloudsigma would like to inform you that we are currently experiencing network connectivity issues affecting our Manila location. There is packet loss, which slows down connectivity to and from the MNL cloud. The issue was traced to some of the external traces/routes used by our upstream providers. We are in direct communication with them and actively working on restoring the connectivity. We apologize for any inconvenience this may cause and appreciate your patience.