Resolved after 1 day 19 hours, affecting Cloud Folders, on March 10, 2025.
Restore has been completed and the service is fully functional. We continue monitoring it.
Affected components
Cloud Folders
Update timeline
- investigating Mar 10, 2025, 11:50 AM UTC
Currently cannot export Virtual machines or access files using FTP from the machines or anywhere else.
- identified Mar 10, 2025, 04:31 PM UTC
CloudFolders is back online. We will start restoring it's content soon which can take significant time. In the meantime it's possible to copy to it if waiting is not an option.
- monitoring Mar 11, 2025, 12:34 PM UTC
Restore has been completed and the service is fully functional. We continue monitoring it.
- resolved Mar 12, 2025, 07:22 AM UTC
This incident has been resolved.
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