Resolved after 2 hours 22 minutes, affecting Remote Access Services - Miami, on October 1, 2026.
We are continuing to monitor for any further issues.
Affected components
Update timeline
- investigating Oct 01, 2026, 05:35 PM UTC
We are experiencing some sporadic connectivity issues with our service. Connecting via RDP or SSH may result in an error message. If you are unable to connect to a VM, please try switching to Console (CON) mode. Our engineers are working to resolve the issue and we will continue to update you on our progress. We apologize for the inconvenience.
- identified Oct 01, 2026, 05:42 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Oct 01, 2026, 07:21 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Oct 01, 2026, 07:28 PM UTC
We are continuing to monitor for any further issues.
- resolved Oct 01, 2026, 07:58 PM UTC
This incident has been resolved.
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