Cloud 9 experienced a major incident on April 8, 2026, lasting 20h. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Apr 08, 2026, 04:00 PM UTC
We have received multiple reports over the last 2 hours and Google has officially confirmed service degradation related to Google Workspace Email and Gmail over the last 3 hours. This appears to be sporadically affecting sending and receiving across Google email accounts. Official Google status page here: https://www.google.com/appsstatus/dashboard/
- resolved Apr 09, 2026, 12:00 PM UTC
All appears to be normal.