Cloud 9 incident

"SDC WAN Monitoring (Internal Automated) (SDC (Secure Data Center) Hosting Status)" is Down

Resolved after 53 minutes, affecting SDC (Secure Data Center) Hosting Status (SDC WAN Monitoring (Internal Automated)), on November 12, 2026.

identified Nov 12, 2026, 01:20 PM UTC

The WAN / Internet Service at the Datacenter is currently down. Engineering is aware of the issue. No current ETA for service restoraion. We plan to update on the hour as information comes in.

Started
Nov 12, 2026, 01:01 PM UTC
Resolved
Nov 12, 2026, 01:54 PM UTC
Duration
53m
Detected by Pingoru
Nov 12, 2026, 01:01 PM UTC

Affected components

SDC (Secure Data Center) Hosting Status (SDC WAN Monitoring (Internal Automated))

Update timeline

  1. investigating Nov 12, 2026, 01:01 PM UTC

    "SDC WAN Monitoring (Internal Automated) (SDC (Secure Data Center) Hosting Status)" is Down

  2. identified Nov 12, 2026, 01:20 PM UTC

    The WAN / Internet Service at the Datacenter is currently down. Engineering is aware of the issue. No current ETA for service restoraion. We plan to update on the hour as information comes in.

  3. resolved Nov 12, 2026, 01:54 PM UTC

    All components are Operational

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