Cloud 9 Outage History

Cloud 9 is up right now

Cloud 9 had 11 outages in the last 2 years totaling 375h 46m of downtime, averaging 0.5 incidents per month.

There were 11 Cloud 9 outages since November 3, 2025 totaling 375h 46m of downtime. Each is summarised below. Incident details, duration, and resolution information.

Source: status.c9cg.com

Minor September 28, 2026

Microsoft 365 Performance Degraded

Detected by Pingoru
Sep 28, 2026, 02:00 PM UTC
Resolved
Sep 28, 2026, 08:36 PM UTC
Duration
6h 36m
Timeline · 2 updates
  1. monitoring Sep 28, 2026, 02:00 PM UTC

    Microsoft 365 services such as Outlook and Exchange are currently experiencing degraded performance. This may affect email deliverability.

  2. resolved Sep 28, 2026, 08:36 PM UTC

    The incident has been resolved.

Read the full incident report →

Minor August 31, 2026

Office 365 Degraded Performance - Outlook / Exchange

Detected by Pingoru
Aug 31, 2026, 04:00 PM UTC
Resolved
Sep 07, 2026, 01:00 PM UTC
Duration
6d 21h
Timeline · 3 updates
  1. investigating Aug 31, 2026, 04:00 PM UTC

    Office 365 has shown degraded performance, affecting some tenants more than others, over the last 3 days (since Monday). As of today, Wednesday, we have seen the affects of this performance degradation get worse and have officially posted a status update as the majority of our customers now seem to be afffected in some way or another. Reports are available here: https://status.cloud.microsoft/m365/referrer=serviceStatusRedirect https://downdetector.com/status/microsoft-365/

  2. monitoring Sep 03, 2026, 11:58 PM UTC

    Microsoft claims that this issue is resolved. We will monitor and update with any news if we receive it.

  3. resolved Sep 07, 2026, 01:00 PM UTC

    Services appear nominal. We have closed out observation of the issues related to M365.

Read the full incident report →

Minor May 4, 2026

Egnyte Degraded Performance in US

Detected by Pingoru
May 04, 2026, 12:15 PM UTC
Resolved
May 04, 2026, 04:00 PM UTC
Duration
3h 45m
Timeline · 2 updates
  1. investigating May 04, 2026, 12:15 PM UTC

    Egnyte confirms degraded performance: Please look to their status page at https://status.egnyte.com/ for the most updated informaton. As of 10:00am Eastern: Update - Our team is continuing to investigate the issue and gather information. We will provide an update on the situation within the next 30 minutes. May 04, 2026 - 13:42 UTC Investigating - We are currently investigating performance issues in the US-East and US-West region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service. May 04, 2026 - 13:16 UTC

  2. resolved May 04, 2026, 04:00 PM UTC

    Egnyte has marked this incident resolved: https://status.egnyte.com/incidents/62yhqzw8kgm5 Resolved Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time. Posted May 04, 2026 - 15:22 UTC

Read the full incident report →

Major April 8, 2026

Google Workspace Partial Outage

Detected by Pingoru
Apr 08, 2026, 04:00 PM UTC
Resolved
Apr 09, 2026, 12:00 PM UTC
Duration
20h
Timeline · 2 updates
  1. investigating Apr 08, 2026, 04:00 PM UTC

    We have received multiple reports over the last 2 hours and Google has officially confirmed service degradation related to Google Workspace Email and Gmail over the last 3 hours. This appears to be sporadically affecting sending and receiving across Google email accounts. Official Google status page here: https://www.google.com/appsstatus/dashboard/

  2. resolved Apr 09, 2026, 12:00 PM UTC

    All appears to be normal.

Read the full incident report →

Major January 23, 2026

Outlook App Potential Issues - 2026-01-23 10:00a

Detected by Pingoru
Jan 23, 2026, 03:00 PM UTC
Resolved
Jan 24, 2026, 07:00 PM UTC
Duration
1d 4h
Timeline · 2 updates
  1. investigating Jan 23, 2026, 03:00 PM UTC

    Please note we are seeing a Microsoft Outlook App outage affecting some customers. This started around 9:30am, according to reports. It appears that using Outlook Web Access is up to date, but the Outlook App on Desktops and Mobile Phones and Devices appear to be affected. For the most up to date emails, right now we recommend people connect to Outlook Web Access via https://office.com and then picking Apps > Outlook.

  2. resolved Jan 24, 2026, 07:00 PM UTC

    This issue appears resolved.

Read the full incident report →

Major January 22, 2026

Microsoft 365 Email Services

Detected by Pingoru
Jan 22, 2026, 07:00 PM UTC
Resolved
Jan 23, 2026, 01:00 AM UTC
Duration
6h
Timeline · 3 updates
  1. investigating Jan 22, 2026, 07:00 PM UTC

    Multiple reports have come in confirming Office 365 / Microsoft 365 Email Outages. This started around 2:00pm Eastern.

  2. investigating Jan 22, 2026, 09:30 PM UTC

    We're still showing email related services down.

  3. resolved Jan 23, 2026, 01:00 AM UTC

    Issues appear to have resolved.

Read the full incident report →

Major January 14, 2026

Verizon Outage

Detected by Pingoru
Jan 14, 2026, 05:15 PM UTC
Resolved
Jan 15, 2026, 02:00 AM UTC
Duration
8h 45m
Timeline · 3 updates
  1. investigating Jan 14, 2026, 05:15 PM UTC

    Verizon has acknowledged a Nationwide Cellular / Mobile Service Outage starting roughly as 12:15pm Eastern. Situation developing.

  2. monitoring Jan 15, 2026, 01:36 AM UTC

    We're receiving reports that Verizon Services are being restored and most locations are operational. We are monitoring for any changes.

  3. resolved Jan 15, 2026, 02:00 AM UTC

    It appears Verizon has their network back to working order.

Read the full incident report →

Major November 18, 2025

CloudFlare Outage

Detected by Pingoru
Nov 18, 2025, 09:00 AM UTC
Resolved
Nov 18, 2025, 07:00 PM UTC
Duration
10h
Timeline · 2 updates
  1. investigating Nov 18, 2025, 09:00 AM UTC

    CloudFlare (part of AWS) has suffered an outage today that has taken many websites offline or continues to degrade performance. Cloudflare's status page is available here: https://www.cloudflarestatus.com/incidents/8gmgl950y3h7 We have confirmed the following websites / apps are affected: Filevine, ProCore, x (formerly twitter), ChatGPT, Fathom vide recorder, eClinicalWorks, FusionWare, a la mode software (WinTOTAL / TOTAL), Exclaimer Signature Manager, Down Detector. CloudFlare is aware of the issue and engineers are working to remediate the issue.

  2. resolved Nov 18, 2025, 07:00 PM UTC

    It appears the most services are back to normal performance. CloudFlare has also posted that services should be back to normal.

Read the full incident report →