CleverCloud incident

[MTL] Load balancer disruption in Montréal region

Resolved after 2 hours 6 minutes, affecting Reverse Proxies, on October 25, 2026.

identified Oct 25, 2026, 02:11 PM UTC

Since 14:46 UTC, requests to applications hosted in the Montréal region fail on our shared load balancers. Intermittent errors started at 14:11 UTC. The root cause has been identified and a fix is being applied.

Started
Oct 25, 2026, 02:11 PM UTC
Resolved
Oct 25, 2026, 04:17 PM UTC
Duration
2h 6m
Detected by Pingoru
Oct 25, 2026, 02:11 PM UTC

Affected components

Reverse Proxies

Update timeline

  1. identified Oct 25, 2026, 02:11 PM UTC

    Since 14:46 UTC, requests to applications hosted in the Montréal region fail on our shared load balancers. Intermittent errors started at 14:11 UTC. The root cause has been identified and a fix is being applied.

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