CleverCloud incident

High error rate on Pulsar cluster in Paris region

Minor Ongoing View vendor source →

CleverCloud is currently experiencing a minor incident affecting Services Logs and Access Logs and 1 more component, which began 11h ago. The vendor's full update timeline is below.

Started
Oct 19, 2026, 12:00 PM UTC
Resolved
Ongoing
Duration
● 10h 36m
Detected by Pingoru
Oct 19, 2026, 12:00 PM UTC

Affected components

Services LogsAccess LogsPulsar

Update timeline

  1. investigating Oct 19, 2026, 12:00 PM UTC

    We are currently observing a high error rate on our Pulsar cluster hosted in the Paris region. Customers relying on Pulsar for message processing or streaming may encounter issues or timeouts. Our engineering team is actively investigating the root cause. We will provide an update within the next 30 minutes.