CleverCloud Outage History
CleverCloud degraded · 2 active incidents View live status →Pingoru has recorded 32 incidents for CleverCloud: 32 in the last 12 months and 32 in the last 90 days.
Incidents, newest first
Minor November 3, 2026 Network Disruption 1h 43m Infrastructure
Started Nov 03, 2026, 05:48 AM UTC· resolved Nov 03, 2026, 07:31 AM UTC
- investigating Nov 03, 2026, 05:48 AM UTC
A temporary network disruption may have impacted some deployments and load balancers for a few seconds to a few minutes. Network connectivity has been fully restored, and all systems are back to normal. We are continuing to closely monitor the situation to ensure stability.
Minor October 29, 2026 [Lux] Hypervisor unreachable in region 5h 41m Infrastructure
Started Oct 29, 2026, 06:58 AM UTC· resolved Oct 29, 2026, 12:39 PM UTC
- investigating Oct 29, 2026, 06:58 AM UTC
The monitoring has detected that a hypervisor is unreachable on the affected regions since 07:00. We are investigating. Add-ons and services hosted on this node are currently unreachable.
Minor October 28, 2026 Brief disruption to deployments due to automated core component upgrade 6h 55m Deployments
Started Oct 28, 2026, 11:45 AM UTC· resolved Oct 28, 2026, 06:40 PM UTC
- investigating Oct 28, 2026, 11:45 AM UTC
A core component automated upgrade lead to disruption of new deployments for a few minutes. We identified quickly the problem , reverted the upgrade and are working on a fix.
Minor October 25, 2026 [MTL] Load balancer disruption in Montréal region 2h 6m Reverse Proxies
Started Oct 25, 2026, 02:11 PM UTC· resolved Oct 25, 2026, 04:17 PM UTC
- investigating Oct 25, 2026, 02:11 PM UTC
Since 14:46 UTC, requests to applications hosted in the Montréal region fail on our shared load balancers. Intermittent errors started at 14:11 UTC. The root cause has been identified and a fix is being applied.
Minor October 21, 2026 Slow deployments and HTTP 503 errors following PHP update 3h 31m Deployments
Started Oct 21, 2026, 04:48 PM UTC· resolved Oct 21, 2026, 08:19 PM UTC
- investigating Oct 21, 2026, 04:48 PM UTC
Since the PHP update, deployments may be slow to complete or return HTTP 503 errors on the affected regions. We have identified the cause and are working to restore normal performance. Already-running applications and services are not impacted. We will provide an update within the next 30 minutes.
Minor October 21, 2026 DDoS attack affecting shared load balancer in Paris region 9h 31m Reverse Proxies
Started Oct 21, 2026, 08:14 AM UTC· resolved Oct 21, 2026, 05:45 PM UTC
- investigating Oct 21, 2026, 08:14 AM UTC
We have identified a DDoS attack targeting one of our shared load balancer instances in the Paris region. To mitigate its effects, we have temporarily taken the affected instance out of DNS while we investigate and implement countermeasures. Customers may experience degraded load balancing performance during this incident. We will share further updates once mitigation is in effect.
Minor October 19, 2026 High error rate on Pulsar cluster in Paris region 20h 49m Services Logs, Access Logs, Pulsar
Started Oct 19, 2026, 12:00 PM UTC· resolved Oct 20, 2026, 08:49 AM UTC
- investigating Oct 19, 2026, 12:00 PM UTC
We are currently observing a high error rate on our Pulsar cluster hosted in the Paris region. Customers relying on Pulsar for message processing or streaming may encounter issues or timeouts. Our engineering team is actively investigating the root cause. We will provide an update within the next 30 minutes.
Minor October 16, 2026 Pulsar client errors - root cause identified 3h 21m Access Logs, Pulsar
Started Oct 16, 2026, 10:10 AM UTC· resolved Oct 16, 2026, 01:31 PM UTC
- investigating Oct 16, 2026, 10:10 AM UTC
We have identified the root cause of the issues affecting Pulsar clients when producing or consuming messages. Applications using Pulsar may currently encounter failures or delays during message operations. The team is now applying a fix to restore normal service. We will provide an update within the next 30 minutes.
Minor October 16, 2026 Load balancer issues in SNC Gouv region 3h 26m Reverse Proxies
Started Oct 16, 2026, 07:24 AM UTC· resolved Oct 16, 2026, 10:50 AM UTC
- investigating Oct 16, 2026, 07:24 AM UTC
Public load balancers in SNC Gouv are experiencing intermittent issues since 07:24 UTC, resulting in possible failed requests or TLS handshake issues. We are investigating the root cause.
Minor October 15, 2026 DDoS attack impacting Paris region infrastructure 2d Infrastructure
Started Oct 15, 2026, 06:55 PM UTC· resolved Oct 17, 2026, 07:21 PM UTC
- investigating Oct 15, 2026, 06:55 PM UTC
We are currently investigating a DDoS attack targeting our infrastructure in the Paris (PAR) region. This is causing degraded performance and connectivity issues for applications hosted in Paris. Our team is actively working to mitigate the impact and restore normal service.
Minor October 8, 2026 Timeouts and 503 errors on Cellar S3 in Paris region 4d Cellar
Started Oct 08, 2026, 01:15 PM UTC· resolved Oct 12, 2026, 01:27 PM UTC
- investigating Oct 08, 2026, 01:15 PM UTC
We are currently observing timeouts and elevated 503 errors affecting the Cellar S3-compatible object storage service in our Paris (PAR) region. Customers using Cellar for file storage, backups, or static assets may experience errors or degraded performance. Our engineering team is actively investigating the root cause. We will provide an update within the next 30 minutes.
Minor October 2, 2026 Load balancer update causing issues in GOV and SCW regions 23m Reverse Proxies
Started Oct 02, 2026, 01:11 AM UTC· resolved Oct 02, 2026, 01:34 AM UTC
- investigating Oct 02, 2026, 01:11 AM UTC
Our systems have detected increased errors and service disruptions following a recent load balancer update in our GOV and SCW regions. The issue stems from reload operations that exceeded normal duration during deployment. Customers may encounter connection errors or degraded service availability in affected regions. We are actively watching the situation to assess full impact. We will provide an update within the next 30 minutes.
Minor September 30, 2026 Infrastructure outage in Paris region 57m Infrastructure
Started Sep 30, 2026, 06:30 AM UTC· resolved Sep 30, 2026, 07:27 AM UTC
- investigating Sep 30, 2026, 06:30 AM UTC
We are currently experiencing an infrastructure issue in our Paris (PAR) region, resulting in degraded service availability. Our team is actively working to restore full service. We will provide an update within the next 30 minutes.
Minor September 22, 2026 Recovering metrics lag 17m Metrics
Started Sep 22, 2026, 09:01 AM UTC· resolved Sep 22, 2026, 09:18 AM UTC
- investigating Sep 22, 2026, 09:01 AM UTC
We are currently recovering from metrics lag. As a result, you may experience delays when viewing your metrics. We are monitoring the process closely. We identified the issue to be a network link failure between datacenters that we've quickly identified & disabled.
Minor September 22, 2026 503 errors on Cellar service in Paris region 2h 26m Materia, Cellar, Console, Metrics
Started Sep 22, 2026, 08:11 AM UTC· resolved Sep 22, 2026, 10:37 AM UTC
- investigating Sep 22, 2026, 08:11 AM UTC
We are currently observing **503 Service Unavailable** errors affecting the **Cellar** object storage service in our **Paris (PAR)** region. Customers using Cellar may encounter issues accessing their stored objects. Our team is actively investigating the root cause. We will provide an update within the next 30 minutes.
Minor September 17, 2026 GitHub deployment issues during Git push 2h 19m Deployments
Started Sep 17, 2026, 07:32 PM UTC· resolved Sep 17, 2026, 09:51 PM UTC
- investigating Sep 17, 2026, 07:32 PM UTC
Some deployments are currently failing to initiate after a commit is pushed to GitHub repositories. We are investigating the issue. Already-running applications and services are not impacted.
Minor September 17, 2026 Cellar performance issues in Roubaix and Gravelines due to OSD crash 5d 22h Cellar
Started Sep 17, 2026, 09:40 AM UTC· resolved Sep 23, 2026, 08:20 AM UTC
- investigating Sep 17, 2026, 09:40 AM UTC
We have identified performance degradation affecting **Cellar** in our **Roubaix** and **Gravelines** regions. This issue originated from an OSD (Object Storage Daemon) crash that occurred yesterday. Although the affected daemon has been recovered, instability during the process could lead to further disruptions. Our team is actively monitoring the recovery phase and working to restore normal performance. We will provide an update within the next 30 minutes.
Minor September 4, 2026 Github deployment disruption 6h 41m Deployments
Started Sep 04, 2026, 12:59 PM UTC· resolved Sep 04, 2026, 07:40 PM UTC
- investigating Sep 04, 2026, 12:59 PM UTC
Some deployments were currently failing on the affected regions. We investigated the issue and rolled back the component update that caused it. It was always possible to start a successful deployment from the console or the cli. Not from a push on github for the duration of the incident.
Minor September 4, 2026 An hypervisor is currently unreachable 16h 11m Infrastructure
Started Sep 04, 2026, 02:53 AM UTC· resolved Sep 04, 2026, 07:04 PM UTC
- investigating Sep 04, 2026, 02:53 AM UTC
The monitoring has detected that an hypervisor is unreachable on Paris since 10 minutes. We are investigating. Add-ons and services hosted on this node are currently unreachable.
Minor August 28, 2026 Network issue on a single hypervisor in Paris region 8m Infrastructure
Started Aug 28, 2026, 12:21 PM UTC· resolved Aug 28, 2026, 12:29 PM UTC
- investigating Aug 28, 2026, 12:21 PM UTC
One hypervisor in the Paris region experienced a brief issue between 12:20:09 UTC and 12:21:41 UTC. During this time, services hosted on it experienced both inbound and outbound network connectivity issues. Users might have encountered errors such as "TTL exceeded" or "Host is unreachable." The issue is now resolved.
Minor August 27, 2026 Investigating issues with load balancers 23m Infrastructure
Started Aug 27, 2026, 02:00 PM UTC· resolved Aug 27, 2026, 02:23 PM UTC
- resolved Aug 27, 2026, 02:00 PM UTC
We are currently investigating issues affecting our load balancers. This may impact the availability and performance of applications hosted on our platform. Our team is working to identify the root cause. We will provide an update within the next 30 minutes.
Minor August 25, 2026 Investigation into email and webhook notification delays 2h 8m Mails
Started Aug 25, 2026, 03:10 PM UTC· resolved Aug 25, 2026, 05:18 PM UTC
- resolved Aug 25, 2026, 03:10 PM UTC
We are currently investigating delays in sending email and webhook notifications. Some users may experience a delay in receiving these notifications. Our team is actively working to identify the root cause. We will provide an update within the next 30 minutes.
Minor August 21, 2026 Deployments experiencing issues 43m Deployments
Started Aug 21, 2026, 04:43 PM UTC· resolved Aug 21, 2026, 05:26 PM UTC
- resolved Aug 21, 2026, 04:43 PM UTC
We are currently experiencing issues with deployment statuses. Applications that are already running are unaffected. Our team is investigating the problem. We will provide an update within the next 30 minutes.
Minor August 21, 2026 Access logs access and metrics issues 6d 1h Access Logs
Started Aug 21, 2026, 08:36 AM UTC· resolved Aug 27, 2026, 10:01 AM UTC
- resolved Aug 21, 2026, 08:36 AM UTC
We are seeing data pipelines failing to compute properly access logs since 08:09 (UTC), we are working on resolution. Access logs are not lost, they will be re-computed and catch-up again once the incident is fixed.
Minor August 19, 2026 NetworkGroups service degradation 1h 50m NetworkGroups
Started Aug 19, 2026, 02:53 PM UTC· resolved Aug 19, 2026, 04:43 PM UTC
- resolved Aug 19, 2026, 02:53 PM UTC
We have identified an issue affecting the NetworkGroups service. Some users may experience difficulties managing their network configurations. Our team is working to resolve the problem. We will provide further updates as we progress.