CleverCloud incident

Pulsar client errors - root cause identified

Minor Resolved View vendor source →

CleverCloud experienced a minor incident on October 16, 2026 affecting Access Logs and Pulsar, lasting 3h 21m. The incident has been resolved; the full update timeline is below.

Started
Oct 16, 2026, 10:10 AM UTC
Resolved
Oct 16, 2026, 01:31 PM UTC
Duration
3h 21m
Detected by Pingoru
Oct 16, 2026, 10:10 AM UTC

Affected components

Access LogsPulsar

Update timeline

  1. identified Oct 16, 2026, 10:10 AM UTC

    We have identified the root cause of the issues affecting Pulsar clients when producing or consuming messages. Applications using Pulsar may currently encounter failures or delays during message operations. The team is now applying a fix to restore normal service. We will provide an update within the next 30 minutes.