Clerk experienced a minor incident on April 27, 2026 affecting Webhooks and Email Delivery and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 27, 2026, 06:43 PM UTC
Status: Investigating We are currently investigating an increased error rate affecting our APIs. We will provide updates as more information becomes available. Affected components Billing (Degraded performance) Machine authentication (Degraded performance) Platform API (Degraded performance) Webhooks (Degraded performance) B2B SaaS (Degraded performance) Email delivery (Degraded performance) SMS delivery (Degraded performance) Account Portal (Degraded performance) User and authentication (Degraded performance)
- monitoring Apr 27, 2026, 06:48 PM UTC
Status: Monitoring A fix has been deployed and we're still monitoring closely. We'll update again once we've confirmed full recovery. Affected components Webhooks (Degraded performance) B2B SaaS (Degraded performance) Email delivery (Degraded performance) SMS delivery (Degraded performance) Machine authentication (Degraded performance) Platform API (Degraded performance) User and authentication (Degraded performance) Billing (Degraded performance) Account Portal (Degraded performance)
- resolved Apr 27, 2026, 09:19 PM UTC
Status: Resolved The issue has been resolved Affected components Account Portal (Operational) Platform API (Operational) Webhooks (Operational) B2B SaaS (Operational) Email delivery (Operational) SMS delivery (Operational) User and authentication (Operational) Billing (Operational) Machine authentication (Operational)