Clerk incident

Satellite domain failures

Minor Resolved View vendor source →

Clerk experienced a minor incident on April 8, 2026 affecting User and authentication, lasting —. The incident has been resolved; the full update timeline is below.

Started
Apr 08, 2026, 04:06 AM UTC
Resolved
Apr 08, 2026, 04:06 AM UTC
Duration
Detected by Pingoru
Apr 08, 2026, 04:06 AM UTC

Affected components

User and authentication

Update timeline

  1. identified Apr 08, 2026, 03:42 AM UTC

    Status: Identified Beginning 1:44am UTC: A subset of customers using satellite domains began experiencing failures. The issue has been identified and is being reverted. Affected components User and authentication (Degraded performance)

  2. monitoring Apr 08, 2026, 03:50 AM UTC

    Status: Monitoring Revert has been deployed and systems have stabilized. We will continue to monitor. Affected components User and authentication (Degraded performance)

  3. resolved Apr 08, 2026, 04:06 AM UTC

    Status: Resolved The incident has resolved. Affected components User and authentication (Operational)