Clerk incident

/handshake endpoint failures

Minor Resolved View vendor source →
Started
Apr 26, 2026, 07:26 AM UTC
Resolved
Apr 26, 2026, 07:26 AM UTC
Duration
Detected by Pingoru
Apr 26, 2026, 07:26 AM UTC

Affected components

SearchGo liveEmail deliveryB2B SaaSPlatform APIUser and authenticationAccount PortalSession managementBillingMachine authenticationWebhooksSMS deliveryDevelopment ServicesDashboardAnalytics

Update timeline

  1. identified Apr 26, 2026, 06:50 AM UTC

    Status: Identified Visitors with stale authentication tokens in server-rendered applications are seeing failures on our /handshake endpoint. Affected components Webhooks (Operational) B2B SaaS (Operational) Account Portal (Operational) Billing (Operational) Session management (Degraded performance) Search (Operational) Platform API (Operational) Analytics (Operational) SMS delivery (Operational) User and authentication (Operational) Dashboard (Operational) Email delivery (Operational) Go live (Operational) Machine authentication (Operational) Development Services (Operational)

  2. resolved Apr 26, 2026, 07:26 AM UTC

    Status: Resolved The issue has been resolved Affected components Session management (Operational) Account Portal (Operational) B2B SaaS (Operational) Analytics (Operational) User and authentication (Operational) Dashboard (Operational) Webhooks (Operational) Email delivery (Operational) Go live (Operational) Development Services (Operational) SMS delivery (Operational) Billing (Operational) Search (Operational) Machine authentication (Operational) Platform API (Operational)

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