Cleo Integration Cloud incident
Cleo Integration Cloud: CIC Integration Engine - Amazon Selling Partner API Failures
Affected components
Update timeline
- identified Feb 13, 2026, 08:33 PM UTC
Cleo Engineers have been alerted to a condition affecting Amazon Selling Partner API. CIC is experiencing API call failures to the Amazon Selling Partner API. Engineers have identified the issue and are actively working to correct it.
- identified Feb 13, 2026, 09:55 PM UTC
Cleo Engineers are continuing to actively work on correcting the issue affecting Amazon Selling Partner API failures.
- resolved Feb 13, 2026, 10:31 PM UTC
Cleo Engineers have applied a fix to the condition affecting the Amazon Selling Partner API. All Cleo Integration Cloud services appear to be performing as normal and are confirmed through monitoring. Cleo will provide an RCA through the Services Update section in CIC within the next 5 business days.
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