Cleo Integration Cloud incident

Cleo Integration Cloud - API Gateway - API Provider connectivity

Notice Resolved View vendor source →

Cleo Integration Cloud experienced a notice incident on July 14, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jul 14, 2026, 06:15 PM UTC
Resolved
Jul 14, 2026, 12:27 AM UTC
Duration
Detected by Pingoru
Jul 14, 2026, 06:15 PM UTC

Update timeline

  1. resolved Jul 14, 2026, 06:15 PM UTC

    Cleo Engineers were alerted to an issue affecting API Provider connectivity for CIC customers caused by an expired certificate. Upon investigation, the certificate was renewed and service was restored. Monitoring has confirmed that API Provider connectivity is operating normally and no further issues have been detected. Cleo will publish an official RCA in the Services Update section within CIC within the next five business days.