Cleo Integration Cloud incident

Cleo Integration Cloud: CIC Router - Inbound and Outbound Processing Delay

Cleo Integration Cloud is currently experiencing a minor incident affecting Cleo Integration Cloud - Router, which began 2h ago. The vendor's full update timeline is below.

Started
May 07, 2026, 07:05 PM UTC
Resolved
Ongoing
Duration
● 2h 2m
Detected by Pingoru
May 07, 2026, 07:05 PM UTC

Affected components

Cleo Integration Cloud - Router

Update timeline

  1. investigating May 07, 2026, 07:05 PM UTC

    Cleo Engineers were alerted to a condition causing intermittent delay's in scheduled inbound and outbound processes. Our team is actively investigating.

  2. investigating May 07, 2026, 08:18 PM UTC

    Cleo Integration Cloud services appear to be performing as normal and are confirmed through monitoring. Cleo Engineers are continuing the investigation to determine the cause of the delay in scheduled inbound and outbound processes.