CivicPlus incident

Online Code Hosting Active Incident - Some Code Libraries are not accessible

CivicPlus is currently experiencing a major incident affecting Login and Login and 1 more component, which began 3h ago. The vendor's full update timeline is below.

Started
Oct 16, 2026, 03:28 PM UTC
Resolved
Ongoing
Duration
● 2h 54m
Detected by Pingoru
Oct 16, 2026, 03:28 PM UTC

Affected components

LoginLoginLoginLoginLoginLoginLoginLoginLoginLogin

Update timeline

  1. investigating Oct 16, 2026, 03:28 PM UTC

    Status: Investigating We are currently investigating an issue affecting Online Code Hosting (Municode Code Library.) Users may experience inability to access admin and public areas of their instance. Our team continues to work on resolving the issue. We will provide the next update as soon as additional information becomes available. Affected components OrdBank (Partial outage) PDF Conversion (Partial outage) Printing (Partial outage) MuniPro (Partial outage) CodeBank Compare (Partial outage) Login (Partial outage) CodeBank (Partial outage) MuniDocs (Partial outage) eNotify (Partial outage) Word Document Conversion (Partial outage) Admin Portal (Partial outage) OrdLink (Partial outage)

  2. monitoring Oct 16, 2026, 03:54 PM UTC

    Status: Monitoring Services have been restored. We are continuing to monitor system performance to ensure stability. If you continue to experience issues, please contact support. Affected components OrdBank (Partial outage) Login (Partial outage) PDF Conversion (Partial outage) CodeBank (Partial outage) eNotify (Partial outage) MuniPro (Partial outage) CodeBank Compare (Partial outage) MuniDocs (Partial outage) Printing (Partial outage) Word Document Conversion (Partial outage) Admin Portal (Partial outage) OrdLink (Partial outage)