Cisco Secure Access incident
Cisco Secure Access Remote Access VPN Service Degradation – US West (Oregon)
Cisco Secure Access experienced a notice incident on August 28, 2026 affecting Remote Access VPN, lasting 25m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 28, 2026, 07:25 PM UTC
Between 17:56 UTC and 18:11 UTC, Cisco Secure Access Remote Access VPN service in the US West (Oregon) region experienced a temporary degradation. Some users may have encountered intermittent connection timeouts during this period. We are investigating. If you continue to experience connection issues, please try reconnecting.
- resolved Aug 28, 2026, 07:51 PM UTC
The issue affecting Cisco Secure Access Remote Access VPN service in the US West (Oregon) region was resolved as of 18:11 UTC. All services are now operating normally. We apologize for any inconvenience caused and thank you for your patience. We’re Here to Help If you have any questions, please contact our support team. Thank you for your understanding as we improve your Cisco Secure Access experience.