Cisco Secure Access incident
Cisco Secure Access – Policy Enforcement Traffic Disruption – United Kingdom
Cisco Secure Access experienced a notice incident on August 25, 2026 affecting Policy Enforcement, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- resolved Aug 25, 2026, 03:40 AM UTC
The issue affecting the Policy Enforcement service for some customers connecting through the London data center has been resolved as of 22:46 UTC on August 24, 2026. Between 22:37 UTC and 22:46 UTC, affected customers may have experienced intermittent traffic disruption through the firewall service. The impacted workload was moved to a healthy infrastructure node, and all services are now operating normally. We apologize for any inconvenience caused and thank you for your patience. We’re Here to Help If you have any questions, please contact our support team. Thank you for your understanding as we improve your Cisco Secure Access experience.