Cisco Secure Access incident

Cisco Secure Access - Dashboard logging issue - China ( Beijng )

Cisco Secure Access experienced a minor incident on August 17, 2026 affecting Dashboard, lasting 17m. The incident has been resolved; the full update timeline is below.

Started: Aug 17, 2026, 06:13 AM UTC
Resolved: Aug 17, 2026, 06:30 AM UTC
Duration: 17m
Detected by Pingoru: Aug 17, 2026, 06:13 AM UTC

Affected components

Dashboard

Update timeline

investigating Aug 17, 2026, 06:13 AM UTC

We are investigating an issue with web proxy log in Dashboard service affecting customers connecting to the China data center. Our engineering team is actively working to confirm the impact, identify the root cause, and implement a resolution.Updates and additional details will be provided as new information becomes available.
resolved Aug 17, 2026, 06:30 AM UTC

The issue affecting Dashboard service with web proxy log in China data Center has been resolved. All services are now operating normally. We apologize for any inconvenience caused and thank you for your patience. We’re Here to Help If you have any questions, please contact our support team. Thank you for your understanding as we improve your Cisco Secure Access experience.