Cisco Secure Access incident

Cisco Secure Access- Dashboard Component Intermittent Issues - Global

Minor Resolved View vendor source →

Cisco Secure Access experienced a minor incident on July 8, 2026 affecting Dashboard, lasting 7h 6m. The incident has been resolved; the full update timeline is below.

Started
Jul 08, 2026, 07:08 PM UTC
Resolved
Jul 09, 2026, 02:14 AM UTC
Duration
7h 6m
Detected by Pingoru
Jul 08, 2026, 07:08 PM UTC

Affected components

Dashboard

Update timeline

  1. investigating Jul 08, 2026, 07:08 PM UTC

    We are currently investigating intermittent issues affecting the Secure Access dashboard. Our engineering team is actively working to confirm the impact, identify the root cause, and implement a resolution.Updates and additional details will be provided as new information becomes available.

  2. monitoring Jul 08, 2026, 11:04 PM UTC

    We have identified a spike contributing to the intermittent issue affecting dashboard component loading and related service access. Investigation is still underway, including enhanced monitoring and increased debug logging to capture additional details if the issue recurs. We are actively monitoring the situation and will provide a final update once the issue is fully resolved.

  3. resolved Jul 09, 2026, 02:14 AM UTC

    The issue affecting dashboard component has been resolved. All services are now operating normally. We apologize for any inconvenience caused and thank you for your patience. We’re Here to Help If you have any questions, please contact our support team. Thank you for your understanding as we improve your Cisco Secure Access experience.