Cisco Secure Access incident
Service Performance Update - US(Virginia)
Cisco Secure Access experienced a minor incident on July 2, 2026 affecting Data Loss Prevention, lasting 1h 37m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 02, 2026, 06:15 AM UTC
We are currently investigating reports of service performance issues affecting our Cisco Secure Access platform in the US-East region. Some users may notice that security policies are not being applied as expected. Our engineering team is actively working to stabilize the environment and restore full service performance as quickly as possible. We appreciate your patience and understanding as we work to improve your Cisco Secure Access experience.
- investigating Jul 02, 2026, 07:17 AM UTC
We are continuing to investigate reports of service performance issues affecting our Cisco Secure Access platform in the US-East region.
- resolved Jul 02, 2026, 07:52 AM UTC
The issue affecting Cisco Secure Access platform performance in the US-East region has been resolved as of 07:50 UTC. All services are now operating normally, and security policies are being applied as expected. We apologize for any inconvenience caused and thank you for your patience.