Cisco Secure Access incident
Cisco Secure Access - Web Security traffic degradation - Singapore
Cisco Secure Access experienced a notice incident on June 15, 2026 affecting Web Security, lasting 22h 48m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 15, 2026, 11:05 PM UTC
We identified and resolved an issue affecting Web Security service traffic in the Singapore region. Customers whose traffic was routed through this region may have experienced intermittent traffic degradation, where some TCP connection attempts may have failed or timed out. Service has been restored, and no further impact is expected. We appreciate your patience and understanding during this incident.
- resolved Jun 16, 2026, 09:53 PM UTC
An issue affecting Web Security service traffic in the Singapore region was identified and resolved. Service was restored at 23:43 UTC on June 15, 2026. Service has been restored, and no further impact is expected. We appreciate your patience and understanding during this incident.