Cisco Secure Access incident
Cisco Secure Access - Web Security traffic degradation - Tokyo
Cisco Secure Access experienced a minor incident on June 15, 2026 affecting Web Security, lasting 3m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 15, 2026, 11:00 PM UTC
We are investigating a potential issue affecting Web Security service traffic in the Tokyo region. Customers whose traffic is routed through this region may experience intermittent traffic degradation. Some TCP connection attempts may fail or time out. Our engineering team is actively investigating and working to mitigate the impact. Updates and additional details will be provided as new information becomes available. We appreciate your patience and understanding during this time.
- resolved Jun 15, 2026, 11:03 PM UTC
The issue affecting Web Security service traffic in the Tokyo region has been resolved. Customers whose traffic was routed through this region may have experienced intermittent traffic degradation, where some TCP connection attempts may have failed or timed out. Service has been restored, and no further impact is expected. We appreciate your patience and understanding during this incident.