Cisco Secure Access incident

[Cisco Secure Access] - Service Degradation for Private Resource Access - US (Virginia)

Minor Resolved View vendor source →

Cisco Secure Access experienced a minor incident on May 26, 2026 affecting Resource Connector and Zero Trust Access, lasting 42m. The incident has been resolved; the full update timeline is below.

Started
May 26, 2026, 08:47 AM UTC
Resolved
May 26, 2026, 09:30 AM UTC
Duration
42m
Detected by Pingoru
May 26, 2026, 08:47 AM UTC

Affected components

Resource ConnectorZero Trust Access

Update timeline

  1. investigating May 26, 2026, 08:47 AM UTC

    We are currently investigating an outage impacting all four clusters in the US (Virginia) DC. Customers connected to the Resource Connector Gateway Prod Service may experience degraded or no traffic at this time. Our teams are working to identify the root cause and restore service as quickly as possible. Updates will be provided as more information becomes available. Thank you for your patience and understanding.

  2. resolved May 26, 2026, 09:30 AM UTC

    The issue has been resolved. Customers should now experience restored connectivity and normal traffic flow.