Cisco Secure Access incident

Cisco Secure Access - Frankfurt (eu-central-1-1-0) - Network tunnel groups

Notice Resolved View vendor source →

Cisco Secure Access experienced a notice incident on December 12, 2025 affecting Network Tunnel Groups, lasting —. The incident has been resolved; the full update timeline is below.

Started
Dec 12, 2025, 08:47 PM UTC
Resolved
Dec 12, 2025, 08:47 PM UTC
Duration
—
Detected by Pingoru
Dec 12, 2025, 08:47 PM UTC

Affected components

Network Tunnel Groups

Update timeline

  1. resolved Dec 12, 2025, 08:47 PM UTC

    It was identified an issue with Network Tunnel Groups in Frankfurt (eu-central-1-1-0), tunnels may have been redirected to the secondary datacenter between 20:10 UTC and 20:23 UTC. Service has been restored. We’re Here to Help If you have any questions or need assistance, please contact our support team. Thank you for your understanding and support as we work to enhance your Cisco Secure Access experience.