Cisco Secure Access incident
Cisco Secure Access -Tenant configuration missing from Dashboard.
Cisco Secure Access experienced a minor incident on January 9, 2026 affecting Dashboard, lasting 1h 13m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 09, 2026, 09:58 AM UTC
Tenant configuration not Loading in Cisco Secure Access Dashboard We are currently investigating an issue causing Tenant configuration missing from the Cisco Secure Access dashboard. Customers will not be able to view configured tenants (new or existing) on the dashboard. However, the tenants are correctly configured on the backend and are functioning as expected. Updates will be provided as more information becomes available.
- monitoring Jan 09, 2026, 10:15 AM UTC
The issue has been identified and fixed by the ENG team. We are currently monitoring the situation and will provide updates as soon as they are available.
- resolved Jan 09, 2026, 11:11 AM UTC
The issue affecting Tenant configuration missing from the Dashboard has been resolved as of 10:02UTC. All services are now operating normally. We apologize for any inconvenience caused and thank you for your patience.