Cisco Secure Access - Loss of Network Connectivity - Miami

Update timeline

1. investigating Feb 06, 2026, 05:37 AM UTC

   We are currently experiencing loss of network connectivity at our Miami data center. As a result, all services hosted in this Data center are currently unavailable. Our engineering team is currently moving services out of rotation to backup datacenter and restore the services. We’re Here to Help If you have any questions or need assistance, please contact our support team.

2. identified Feb 06, 2026, 06:07 AM UTC

   We have identified the issue and are working to restore services.

3. identified Feb 06, 2026, 06:58 AM UTC

   Network connectivity has been restored for the Miami data center. We are in the process of bringing all services back into rotation. Our engineering team is closely monitoring progress.

4. monitoring Feb 06, 2026, 07:46 AM UTC

   All services at the Miami data center have been brought back into rotation and are currently operational. Our engineering team is actively monitoring the environment to ensure continued stability.

5. resolved Feb 06, 2026, 08:40 AM UTC

   The network connectivity issue at the Miami data center has been resolved as of 08:37 UTC. All services are now operating normally. We apologize for any inconvenience caused and thank you for your patience. We’re Here to Help If you have any questions or need assistance, please contact our support team. Thank you for your understanding and support as we work to enhance your Cisco Secure Access experience.