Cisco Secure Access incident
[Cisco Secure Access] - Fail-Open Issue for DLP - London Region
Cisco Secure Access experienced a minor incident on March 4, 2026 affecting Data Loss Prevention and Web Security, lasting 38m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 04, 2026, 11:11 AM UTC
We are currently investigating an issue involving fail-open for DLP affecting services in the London region. Our teams are working to identify the cause and will provide updates as more information becomes available. Thank you for your patience and understanding. We’re Here to Help If you have any questions or need assistance, please contact our support team. Thank you for your support as we work to enhance your Cisco Secure Access experience.
- resolved Mar 04, 2026, 11:50 AM UTC
The issue involving fail-open for DLP affecting services in the London region has been resolved. All services are now operating normally. We appreciate your patience and understanding while we worked to address this matter.