Cisco Secure Access incident

Cisco Secure Access - Security Cloud Control Service Issue

Cisco Secure Access experienced a notice incident on September 23, 2026 affecting SCC, lasting 23m. The incident has been resolved; the full update timeline is below.

Started: Sep 23, 2026, 04:45 PM UTC
Resolved: Sep 23, 2026, 05:09 PM UTC
Duration: 23m
Detected by Pingoru: Sep 23, 2026, 04:45 PM UTC

Affected components

SCC

Update timeline

monitoring Sep 23, 2026, 04:45 PM UTC

We identified an issue affecting SCC that prevented customers from managing claim codes, PIAM, and other SCC management features. A fix has been implemented, and the services are now back online. We are actively monitoring the SCC service to ensure continued stability and performance.
resolved Sep 23, 2026, 05:09 PM UTC

All services are now operating normally. We apologize for any inconvenience caused and thank you for your patience. We’re Here to Help If you have any questions, please contact our support team. Thank you for your understanding as we improve your Cisco Secure Access experience.