Cisco Secure Access incident
[Cisco Secure Access] - DNS Resolver Connectivity Issues - Middle East Region
Cisco Secure Access experienced a minor incident on March 10, 2026 affecting DNS, lasting 37m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 10, 2026, 05:14 AM UTC
We are investigating a potential issue with the DNS Resolvers service affecting customers connecting to the Middle East data centers. Our engineering team is actively working to confirm the impact, identify the root cause, and implement a resolution. We are committed to restoring full service as quickly as possible. Updates and additional details will be provided as new information becomes available. We appreciate your patience and understanding during this time.
- resolved Mar 10, 2026, 05:52 AM UTC
The issue affecting the DNS Resolvers service in the Middle East data center has been resolved. The service is now operating normally. We apologize for any inconvenience caused and thank you for your patience. We’re Here to Help: If you have any questions or need assistance, please contact our support team. Thank you for your understanding and support as we work to enhance your Cisco Secure Access experience.