Cisco Secure Access incident

Cisco Secure Access – URL Policy and TLS Decryption Degradation – Europe (Germany)

Notice Resolved View vendor source →

Cisco Secure Access experienced a notice incident on September 11, 2026 affecting Policy Enforcement, lasting —. The incident has been resolved; the full update timeline is below.

Started
Sep 11, 2026, 05:55 PM UTC
Resolved
Sep 11, 2026, 05:55 PM UTC
Duration
—
Detected by Pingoru
Sep 11, 2026, 05:55 PM UTC

Affected components

Policy Enforcement

Update timeline

  1. resolved Sep 11, 2026, 05:55 PM UTC

    Between 15:30 UTC and 16:50 UTC on September 11, 2026, customers routed through the Europe (Germany) data center, eu-central-1_1_1, may have experienced intermittent fail-open behavior. As a result, URL-based security policies may have been applied with default or unknown category verdicts. Some TLS decryption processing may also have been intermittently affected. The issue has been mitigated, and the service is operating normally. We’re Here to Help If you have any questions or need assistance, please contact our support team.