Chase UK experienced a minor incident on April 11, 2026 affecting Paying money in and Sending money out, lasting 3h 18m. The incident has been resolved; the full update timeline is below.
Affected components
Paying money inSending money out
Update timeline
- investigating Apr 11, 2026, 11:14 PM UTC
A problem with our systems means that money is taking longer to move in and out of your account. Your payment will still be processed, it's just taking a little bit longer than usual. Your card is working as normal. We know you count on your bank for the important things in life. We're working as fast as we can to fix the problem and will update you as soon as we know more.
- resolved Apr 12, 2026, 02:33 AM UTC
This incident has been resolved.