Chargebee incident

Login Issues

Minor Resolved View vendor source →

Chargebee experienced a minor incident on June 6, 2025 affecting IAM (US) and IAM (EU) and 1 more component, lasting 3h 15m. The incident has been resolved; the full update timeline is below.

Started
Jun 06, 2025, 04:10 AM UTC
Resolved
Jun 06, 2025, 07:26 AM UTC
Duration
3h 15m
Detected by Pingoru
Jun 06, 2025, 04:10 AM UTC

Affected components

IAM (US)IAM (EU)IAM (AU)

Update timeline

  1. investigating Jun 06, 2025, 04:10 AM UTC

    Some customers are experiencing login issues with the Chargebee Application. Our team is investigating the cause and will provide updates as soon as we have more information.

  2. resolved Jun 06, 2025, 07:26 AM UTC

    We have received confirmation from impacted customers that the issue is now resolved. We will continue to monitor our systems to ensure stability.