Chargebee incident

API Service Degradation

Minor Resolved View vendor source →

Chargebee experienced a minor incident on February 26, 2026 affecting API (US), lasting —. The incident has been resolved; the full update timeline is below.

Started
Feb 26, 2026, 04:45 PM UTC
Resolved
Feb 26, 2026, 04:45 PM UTC
Duration
Detected by Pingoru
Feb 26, 2026, 04:45 PM UTC

Affected components

API (US)

Update timeline

  1. investigating Feb 26, 2026, 03:04 PM UTC

    We have noticed intermittent API failures in US Region, Our team is investigating the cause and will provide updates as soon as we have more information.

  2. monitoring Feb 26, 2026, 04:24 PM UTC

    We have not observed any errors since 14:46 UTC. We are monitoring the API responses.

  3. resolved Feb 26, 2026, 04:45 PM UTC

    We experienced intermittent API request timeouts during two brief one-minute windows between 14:23 and 14:46 UTC. The issue has since been resolved, and services are operating normally.