Chargebee experienced a minor incident on May 8, 2026 affecting RevRec Portal, lasting 1h 2m. The incident has been resolved; the full update timeline is below.
Affected components
RevRec Portal
Update timeline
- investigating May 08, 2026, 02:25 AM UTC
We are expirenceing login issues with RevRec portal, we will share an update as we progress.
- monitoring May 08, 2026, 03:20 AM UTC
We have identified the root cause and implemented a fix. Our team is continuing to monitor the services to ensure ongoing stability.
- resolved May 08, 2026, 03:27 AM UTC
This incident has been resolved.