Chargebee incident

API Service Degradation - US Region

Minor Resolved View vendor source →

Chargebee experienced a minor incident on July 9, 2025 affecting API (US), lasting —. The incident has been resolved; the full update timeline is below.

Started
Jul 09, 2025, 07:47 AM UTC
Resolved
Jul 09, 2025, 07:47 AM UTC
Duration
—
Detected by Pingoru
Jul 09, 2025, 07:47 AM UTC

Affected components

API (US)

Update timeline

  1. resolved Jul 09, 2025, 07:47 AM UTC

    We experienced brief API service interruptions and database connectivity issues in the US region. We are monitoring the endpoints to ensure stability. Update: The disruptions occurred between 00:30 to 01:32 UTC and 02:43 to 03:52 UTC, during which application connectivity to the database was intermittently impacted.