Chargebee incident

API Service Degradation - EU Region

Minor Resolved View vendor source →

Chargebee experienced a minor incident on November 5, 2025 affecting API (EU), lasting —. The incident has been resolved; the full update timeline is below.

Started
Nov 05, 2025, 10:28 AM UTC
Resolved
Nov 05, 2025, 10:28 AM UTC
Duration
—
Detected by Pingoru
Nov 05, 2025, 10:28 AM UTC

Affected components

API (EU)

Update timeline

  1. resolved Nov 05, 2025, 10:28 AM UTC

    On Nov 5th, between 08:01 UTC and 08:03 UTC, we experienced intermittent API request timeouts in the EU region due to an internal server issue. The impact was minimal, and the service has fully recovered. We apologize for any inconvenience caused.