Chargebee incident

Webhook Service Degradation

Minor Resolved View vendor source →

Chargebee experienced a minor incident on February 19, 2026 affecting Webhooks (US) and Webhooks (EU) and 1 more component, lasting 1h 50m. The incident has been resolved; the full update timeline is below.

Started
Feb 19, 2026, 01:28 PM UTC
Resolved
Feb 19, 2026, 03:19 PM UTC
Duration
1h 50m
Detected by Pingoru
Feb 19, 2026, 01:28 PM UTC

Affected components

Webhooks (US)Webhooks (EU)Webhooks (AU)

Update timeline

  1. investigating Feb 19, 2026, 01:28 PM UTC

    We are currently experiencing a delay in webhook delivery for TEST sites. Our team is investigating the cause and will provide updates as soon as we have more information.

  2. identified Feb 19, 2026, 01:36 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Feb 19, 2026, 03:19 PM UTC

    This incident has been resolved.